Terms of service
Welcome to Donailsart (“we”, “us”, “our”). This website is operated by Donailsart and accessible at donailsart.com (the “Site”). By accessing our Site or purchasing from us, you engage in our services (the “Services”) and agree to be bound by these Terms of Service (“Terms”).
These Terms apply to all users of the Site, including visitors and customers. If you do not agree to these Terms, you may not access or use our Services.
1. Acceptance of Terms
By accessing or using any part of the Site, you agree to be bound by these Terms, our Privacy Policy, and our Refund & Return Policy, all of which form part of this agreement.
2. Changes to Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
3. Eligibility and Use of Services
By using our Services, you confirm that you are at least the age of majority in your place of residence or have the consent of a legal guardian. You may not use our products or Services for any unlawful or unauthorized purpose.
4. Products and Made-to-Order Nature
Donailsart specializes in made-to-order and customized press-on nails. Each item is produced specifically for the customer based on selected designs, sizes, or specifications.
Product descriptions and images are provided for reference only and may vary slightly due to the handmade nature of the products.
5. Pricing and Availability
All prices are subject to change without notice. We reserve the right to limit quantities, refuse orders, or discontinue any product at any time. We shall not be liable for any price change, modification, or discontinuation of a product or Service.
6. Orders and Billing Information
You agree to provide current, complete, and accurate billing and contact information for all orders placed through the Site. We reserve the right to refuse, cancel, or limit any order at our discretion.
If an order is canceled or modified, we may attempt to notify you using the contact information provided at checkout.
7. Shipping, Customs, and International Orders
We ship internationally. Delivery times are estimates only and may be affected by production timelines, shipping carriers, customs inspections, or other factors beyond our control.
Customers are solely responsible for any customs duties, VAT, import taxes, or handling fees imposed by their local authorities.
8. Refunds and Returns
All purchases are subject to our Refund & Return Policy. Due to the made-to-order and hygiene-sensitive nature of our products, returns or refunds for changes of mind are not accepted once production has started. Please review our Refund & Return Policy carefully before placing an order.
9. Third-Party Services and Tools
Our Site may include access to third-party services or tools (such as payment processors or shipping providers). We do not control and are not responsible for the content, functionality, or practices of these third parties.
10. User Content and Feedback
If you submit feedback, reviews, or other content to us, you grant Donailsart a non-exclusive, royalty-free right to use such content for business purposes, including marketing and website display. We are under no obligation to compensate or respond to submissions.
11. Personal Information
Your submission of personal information through the Site is governed by our Privacy Policy.
12. Errors and Inaccuracies
Occasionally, information on the Site may contain errors or inaccuracies. We reserve the right to correct any errors, update information, or cancel orders if necessary, without prior notice.
13. Prohibited Uses
You may not use the Site or its content for any unlawful purpose, to violate intellectual property rights, submit false information, transmit malware, or interfere with the security or functionality of the Services.
14. Disclaimer of Warranties and Limitation of Liability
The Services and all products are provided on an “as is” and “as available” basis, without warranties of any kind. We do not guarantee uninterrupted or error-free operation of the Site.
To the fullest extent permitted by law, Donailsart shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.
15. Indemnification
You agree to indemnify and hold harmless Donailsart from any claims arising out of your breach of these Terms, violation of any law, or infringement of third-party rights.
16. Force Majeure
We shall not be liable for any delay or failure to perform due to causes beyond our reasonable control, including but not limited to shipping disruptions, customs delays, natural disasters, or technical failures.
17. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
18. Termination
These Terms remain effective unless terminated by you or us. We reserve the right to suspend or terminate access to the Services if we believe you have violated these Terms.
19. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Hong Kong, without regard to conflict of law principles.
20. Contact Information
For questions about these Terms, please contact us at: