Privacy policy

Welcome to Donailsart (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from donailsart.com (the “Site”) or otherwise interact with our services (collectively, the “Services”).

By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.

1. Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site.

Information You Provide Directly

When you place an order, create an account, or contact us, we may collect:

  • Name
  • Billing and shipping address
  • Email address and phone number
  • Order details and payment confirmation
  • Account login information (if applicable)
  • Customer support communications

Providing certain information is necessary to use our Services. If you choose not to provide it, some features may not be available.

Information Collected Automatically

When you visit our Site, we automatically collect certain information, including:

  • Device and browser information
  • IP address
  • Pages viewed and interactions with the Site
  • Cookies and similar tracking technologies

We use cookies to operate our Site, analyze performance, and improve user experience. You can control cookies through your browser settings, but disabling them may affect functionality.

Information from Third Parties

We may receive personal information from third parties, including:

  • Shopify, which powers our online store
  • Payment processors, who handle payment information securely
  • Analytics and marketing service providers

Any information received from third parties is handled in accordance with this Privacy Policy.

2. How We Use Your Personal Information

We use your personal information to:

  • Process payments and fulfill orders
  • Create and manage customer accounts
  • Communicate with you about your orders or inquiries
  • Provide customer support and resolve order issues
  • Improve our Services and website performance
  • Send marketing communications (where permitted)
  • Detect and prevent fraud or misuse of our Services
  • Comply with legal and regulatory obligations

3. How We Share Personal Information

We may share your personal information with trusted third parties for legitimate business purposes, including:

  • Service providers such as payment processors, shipping carriers, and IT providers
  • Shopify and related partners that support our Services
  • Legal or regulatory authorities when required by law
  • Parties involved in a business transaction (such as a merger or acquisition)

We do not sell your personal information.

4. International Data Transfers

Donailsart operates internationally. Your personal information may be transferred to and processed in countries other than your own, including through our service providers. We take appropriate measures to ensure your information is protected in accordance with this Privacy Policy.

5. Data Retention

We retain your personal information only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. User-Generated Content

Any content you voluntarily submit to public areas of the Site (such as reviews or comments) will be publicly accessible. Please avoid sharing sensitive personal information in public areas.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies separately.

8. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or request deletion of your data. To exercise these rights, please contact us using the details below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: support@donailsart.com